Refund Policy
We want you to be satisfied with your purchase. If you are unhappy with a product or service, please contact us as soon as possible with your order details and the reason for your request. Refund eligibility may depend on the type of purchase, whether the product has been used or accessed, and the time elapsed since payment. Where a refund is approved, we will return the amount paid using the original payment method where possible; processing times may vary depending on your bank or payment provider. We may ask for items to be returned before issuing a refund, and return postage costs may only be reimbursed where an item is faulty, damaged or incorrectly supplied. This policy does not affect your statutory rights under applicable UK consumer law.
